Mobile / Casino
228ok keeps a short record of what you share when you use the site — your account details, the browser and device signals we see, and the transactions you run through bKash, Nagad, Rocket, Upay or a bank transfer. This page sets out what we hold, how long we keep it, and how you can ask to see or correct it.
228ok collects only what we need to run your account and keep it working. When you sign in we store your login details, device and browser signals, and a record of the deposits and transfers you make through bKash, Nagad, Rocket, Upay or a bank transfer. We use that data to let you sign in, credit your wallet, show your transaction history and keep the site stable. We run the minimum cookies and storage needed for the site to work, and we hold your data for as long as it stays useful to the account, then remove it from active storage. We never sell your personal data, and we do not use your transaction record for anything beyond what the account needs. This policy is written to match the law where you are. Availability of 228ok, and the parts of this policy that apply to you, depend on your local law and on which regions are eligible. If the law where you live sets a different rule for what we must keep, how long we keep it, or how you can ask us to remove it, that rule applies to you. None of this changes what shows in your account. Your record of a bKash deposit, a Nagad transfer or a Rocket payment stays visible in the wallet history you can open, and the data we hold for that is what this page describes. If you want to know exactly what we keep for your account, the route below is the one to use.
We keep this policy separate from the wider terms that cover how you use the play area. This page is about personal data only: what we hold, what we do with it, and what you can ask of us around it. It applies to the data you give us directly, the signals your device sends when you open 228ok on a phone or desktop, and the transaction records created when you add funds through bKash, Nagad, Rocket, Upay or a bank transfer. It does not cover the rules for playing a slot room, a live table or a sports market, which sit under their own terms, and it does not cover any third-party service you reach from a link on the site. Where those two sets of rules meet, the narrower one that applies to your data wins, and when a third party runs its own privacy rules, theirs apply to what you hand them. In short, this page covers the account you hold with us, while the play and transaction terms live elsewhere.
The login and profile details you set when you open the account, and the wallet identity we hold so you can move money in and out. This data is ours to hold while you have an account, and you can ask to see or correct it at any time.
The record of a deposit, a wallet credit or a withdrawal you run through the account, including the payment rail you picked — bKash, Nagad, Rocket, Upay or a bank transfer. We keep this so your wallet history stays accurate and complete.
The games, rooms and pages you browse — slot titles, live tables and markers for the sports area we offer. We keep basic browsing so the lobby loads the way you expect, but we do not tie what you view to your personal data beyond the account.
Links out to services we do not run, or tools we use that sit outside 228ok. When you hand data to one of these, their own policy governs it. We run only the storage and cookies this site needs, and we do not pass your account data to a third party for their own use.
Your account is yours. You can open the profile area at any time to see the login details, wallet identity and the deposits and transfers that run through bKash, Nagad, Rocket, Upay or a bank transfer, and you can correct the ones we got wrong. This is the fastest way to keep the record straight, and it needs no call to us. For anything you cannot change yourself — a transaction record you believe is off, a request from outside the account, or a question about how we use something — the support route at the end of this page is the one to use. We answer each request against what your account actually shows, and we confirm what we changed or explain why we cannot. Because this is a policy, and the law where you live may set its own rules for access and erasure, we apply the rule that fits your region.
Open the account area to see the login details, wallet identity and transaction history we hold against you. What you see on screen is what we hold, so you can check it without asking us anything else.
If a name, phone or a detail in your wallet profile is wrong, update it in the account area and the change shows for your next deposit. For anything the account will not let you edit, tell us through support and we will amend it.
Ask us anything about the data we hold and how we use it. We will reply based on what your account shows and the policy you are reading now, and we will point you to the right route if the answer sits elsewhere on the site.
When you need us to act on your data — a correction, a removal request or something unclear — use the contact route below rather than a third party. That way we handle it against the record we actually hold for you.
All data requests run through the same door we use for account help. That way a request about a wallet record lands in front of the team who can actually check it, rather than going to a general inbox. When you write to us, share the account details you signed in with so we can match the request to the right record. We ask for only what we need — your account name or phone, and a short message on what you want changed or checked. We do not need payment details to handle a data question, and we will not ask for them. Keep the message to the point and we will answer the same way. The route below is the one we publish, so if you ever see another contact address about 228ok that is not one of these, treat it with care. We handle each request against the account it belongs to.
Send a short message from the email tied to your account, tell us what you want checked or corrected, and we will reply against the record we actually hold for you. This is the published route for data questions on 228ok.
From the signed-in account area you can open the support panel and send a message tied to your profile. Messages sent here stay attached to your account, which makes it faster for us to match a data request to the record we hold for you.
The help pages area walks you through the common account and data questions we publish, and lists the routes we actually staff. Start there for a quick answer, then write to us if you need us to act on your record.
Keeping your account data steady is part of every section we build, from the login screen to the wallet history. We store account data on our own infrastructure and we do not share it with a third party for their own use. Your wallet passcodes and payment details are kept to what the account needs. Cookies on 228ok do the work the site needs — holding a session so you stay signed in, and remembering the device you use so a return visit opens the way you left it. We keep data while it is useful and clear it from active storage after that, and if the law where you live sets a shorter or longer rule, we follow yours. When you want something changed, the contact route on this page is where we act, and we tell you exactly what changed. Nothing about this depends on another company handling your records.
We hold account details, device signals and transaction records on our own infrastructure, and we use them only to run the account, credit your wallet and keep the site working. We do not sell personal data or pass it to someone else to reuse.
Cookies on 228ok keep your session and remember the device you use, so a return visit opens the way you left it. We do not use them to build a profile on you or to pass data to anyone else. You can clear them from your browser any time.
Your login and wallet access sit behind the passcode you set. The wallet stays tied to your payment rail — a bKash deposit, a Nagad transfer or a Rocket payment — so money moves the way you configured it.
We keep data while it is useful to the account, then clear it from active storage. When you ask us to correct or remove something, we make the change and confirm it, or explain why we cannot in your region.
These are the questions we get most often about the data we hold and the choices you have over it. If yours is not here, the contact route above is still the one to use, and we answer against the record your account shows rather than a script. A few points before you read: we keep each answer tied to this policy, not to our general terms, and we have written them the way the site actually behaves so you are not reading a summary that promises more than the account does. When an answer depends on where you live, we say so, because parts of this policy follow your local law and the regions that are eligible for 228ok. For anything that needs us to act — a correction, a removal or a question you cannot answer yourself — skip the reading and write to us.
We hold the login and profile details you set, the device and browser signals your phone or desktop sends when you open the site, and the transaction records created when you add funds through bKash, Nagad, Rocket, Upay or a bank transfer.
We keep data while it stays useful to the account, then clear it from active storage. If the law where you live sets a different retention rule, we follow yours, because this policy is shaped around your local law and eligible regions.
Open the signed-in account area to check the login details, wallet identity and transaction history we hold. For anything the screen will not let you edit, use the support route on this page and we will correct it for you. You can do this any time.
We do not sell personal data, and we do not pass your account data to a third party for their own use. We run only the storage and cookies the site needs, and if you hand data to a service we link to, that service keeps its own policy.
Cookies keep your session so you stay signed in, and remember the device you use so a return visit opens the way you left it. We do not use them to build a profile on you or to feed data elsewhere. You can clear them from your browser any time.
This policy is written to match the law where you are, so what applies to you depends on your local law and on which regions are eligible for 228ok. Where your rules differ, yours set the standard we follow.
Use the published route above — the support email or the in-account help panel — and tell us what you want changed. We reply against the record we hold, then tell you what we amended or why we could not.